Cole & Mason produce different ranges of Salt and Pepper Mills: Grind Mechanism Lifetime Guarantee - A lifetime guarantee on ALL grinding mechanisms. Salt and Pepper Mill Body's 1 Year Guarantee - If you have a problem with a mill within the 1 year guarantee period, you should return it to the retailer along with the original sales receipt as proof of purchase. Unfortunately, we do not hold spare parts for these mills nor can they be repaired. Oil Mister 5 Year Guarantee Cheese, Chocolate and Nut Mill 5 Year Guarantee Electric Cheese Mill 2 Year Guarantee All Other Products 1 Year Guarantee If you have a problem with the grinding mechanism outside the 12 month guarantee period, please return the mill to: DKB Household USA Corp. ATTN: Customer Service One Post, Suite 100 Irvine, CA 92618 Please include your name, full postal address and allow up to a maximum of 28 days for return.